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This One Simple Tap Could Earn Your Shop More Reviews—and More Money
Today, we’re diving into how a simple tap can turn everyday customer interactions into five-star reviews and real revenue for your shop. Joining us is Dylan Allen, founder and CEO of Cheers, a company redefining how service businesses collect reviews and recognize team performance with an NFC-powered tool that’s as easy to use as it is effective. Cheers helps shop owners boost visibility, build trust, and reward great service—without adding more to their plate. We’re pumped to have Dylan on the show and can’t wait to dig into how this tech is changing the game for shop operators.

A Smarter Way to Earn Reviews Without the Hassle
Every shop owner knows how valuable a Google review is—but getting one? That’s a different story. Most of the time, your team finishes a job, the customer says thanks, and that’s it. Maybe you send a follow-up email or text later… but the response rate? Not great. That’s where Dylan Allen, founder and CEO of Cheers, comes in.
In a recent episode of the LeadFoot Automotive Podcast, Dylan sat down with us to break down how a small NFC badge—something your service advisors or techs can wear on a lanyard or belt—can quietly transform your business by turning happy customers into raving online fans.
“We usually see people 5 to 10x their Google review volume… from one or two a month to 20 or 30.” – Dylan Allen, Cheers CEO
So why should shop owners care about this tool? It’s simple: more reviews means more local traffic, more cars in bays, and more money in your pocket.
Why Your Shop Needs to Start Tapping In
Cheers is like giving every team member their own personal “Jim”—that one guy who’s naturally great at asking for reviews after a good interaction. But instead of hiring another staff member, you give your people a badge that does it for them.
Here’s how it works:
A customer finishes their service.
The employee asks, “Mind tapping your phone right here to leave us some feedback?”
The badge sends them right to your Google review page. That’s it.
There’s no app to download. No QR code to find and scan. Just a simple tap.
It works because it catches people in the moment—right when they’re happy. You’re not relying on them to respond to a text two hours later while making dinner. You’re getting them right when your service is fresh in their mind.
And here’s the kicker: with Cheers, you can see exactly who earned each review. That means you can finally reward the right employees—and coach the ones who need help.
The Real Value: Reviews That Rank and Employees Who Shine
If you’re still wondering if this is just a gimmick, here’s what you need to know:
Shops using Cheers are seeing 20% more walk-ins thanks to better Google visibility.
A one-star bump on Google can bring in 9% more revenue.
Cheers tracks performance by employee, so you get insights you can actually use.
Plus, the software comes with extras like AI-powered responses to reviews, a leaderboard to see who’s crushing it, and full customization for your shop’s branding.
This isn’t just about tech. It’s about making life easier—for you, your team, and your customers.
Bottom Line: It’s Time to Ditch the Old Review Playbook
Let’s face it: service advisors already have a full plate. Adding another system, app, or checklist isn’t the answer. Cheers fits into the flow of what your team is already doing. No typing. No training. Just a tap.
If you want to grow your online presence without stressing out your team—or your customers—this might be one of the smartest upgrades you make this year.
👉 Want to see how it could work in your shop?
Check out cheers.tech to book a demo and learn more.
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