CCC

All content related to using CCC in your shop

SchedulingComplianceIndustry NewsMergers & AcquisitionMoney & FinanceCommunityIndustry InterviewsTekmetricHiringPress ReleaseAutoLeapBest of LeadFootAutonomous VehiclesPodcast EpisodeSEMARelease NotesFuture InnovationsPeople / TeamEducationCybersecurityRepair PalAutomationArtificial IntelligenceTech ReviewsPodiumSurveyEagle MMSTutorials / How ToSoftwareAbout LeadFootMoneyCCC
CCC® Carwise AI Assistant: Your 24/7 Virtual Customer Service Agent

CCC® Carwise AI Assistant: Your 24/7 Virtual Customer Service Agent

Imagine if your auto body shop could answer customer inquiries instantly, 24/7, without tying up your staff. With the Carwise AI Assistant, that vision becomes reality. This innovative chatbot, powered by CCC’s advanced AI, is designed to enhance customer service, streamline operations, and make your shop available around the clock.

Joe Toscano
Joe Toscano
CCC® UpdatePlus Pre-Repair Chat: Proactive Customer Communication to Boost Engagement and Efficiency

CCC® UpdatePlus Pre-Repair Chat: Proactive Customer Communication to Boost Engagement and Efficiency

In today’s fast-paced world, customers expect instant updates and seamless communication—especially when it comes to their vehicle repairs. CCC® UpdatePlus Pre-Repair Chat is here to meet those expectations, giving repair facilities the ability to reach out to customers as soon as an opportunity is created. Whether it's an insurance claim, a Carwise lead, or a walk-in, this feature empowers you to take customer engagement to the next level.

Joe Toscano
Joe Toscano